Captaris RightFax

Captaris RightFax Fax Server, e-Document Delivery and Teamplate Workflow Solutions

RightFax enterprise fax server and e-document delivery solutions help organizations achieve significant cost reductions by integrating and automating the flow of a full range of fax, paper, electronic documents and data. By using a RightFax fax server, companies can securely and efficiently deliver business information from virtually any application via fax, email, print devices or over the Internet.

Captaris Workflow, powered by Teamplate, provides easy, flexible, and integrated business process workflow for organizations using Microsoft software, enabling productivity, accountability, compliancy, and structure. Captaris Workflow tasklists can be delivered to Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or even a wireless device.

RightFax Business Server - Features and Benefits

The RightFax Business Server provides a comprehensive set of enterprise fax and e-document delivery features and benefits that make it easy to use and manage for mid-size companies, departments and work groups.

Efficient, Easy Enterprise Fax and E-document Delivery

Easy Fax Server Software Administration and Management

Reporting, Monitoring and Audit Trail

Security

Reliability, Scalability and Fault Tolerance

 

RightFax Enterprise Server - Features and Benefits

RightFax Enterprise Server is a robust enterprise fax and e-document delivery solution for national or global organizations that want to combine the power of multiple RightFax servers on a network. Designed to be easy to use and manage, it allows enterprises to share workload and data across multiple servers and locations. It includes all the enterprise fax capabilities of the RightFax Business Server plus additional capabilities such as Intelligent Least Cost Routing, load balancing, NT Security Authentication and a host of other features.

Efficient, Easy Enterprise Fax and E-document Delivery

Easy Enterprise Fax Administration and Management

Reporting, Monitoring and Audit Trail

Security

Reliability, Scalability and Fault Tolerance

 

RightFax Enterprise Suite - Features and Benefits

RightFax Enterprise Suite is a convenient, affordable package that provides the robust document delivery, administration and management features of the RightFax Enterprise Server, plus the following add-on modules: 

RightFax Microsoft Exchange Module

The RightFax Microsoft Exchange Module unites fax and email within Microsoft Exchange/Outlook to improve efficiency, streamline workflow processes and reduce costs.

RightFax Lotus Notes Module

The RightFax Lotus Notes Module unites fax and email within Lotus Notes to improve efficiency, streamline workflow processes and reduce costs.

PDF Module

The PDF Module automatically detects and converts PDF and PostScript files into faxable format for network faxing. It is ideal for organizations where PDF-formatted documents are the corporate standard or for document-centric, graphic-intensive or MAC enterprises.

SNMP Alerting Module

 

RightFax e-Document Delivery Solutions

Business documents such as purchase orders, invoices and statements are key drivers of business performance, profitability and customer loyalty. They provide the roadmap for interactions with customers and suppliers, dictate business cycles and carry the difference between profitability and failure. As a result, getting business documents to their destinations in a timely, secure and economical way is essential to overall business health. That’s where Captaris e-document delivery solutions can add significant value.

Captaris e-document delivery solutions integrate with business applications to provide fast, low-cost and unattended delivery and receipt of business critical documents via fax, email or the Internet.

Automated Fax, Email or Internet Delivery

Captaris e-document delivery solutions are flexible and robust; they reliably automate delivery of vital business documents. This enables customers, suppliers, partners and employees to work together more effectively than ever before regardless of geographical location, document type or preferred delivery method.

Tight Integration with Enterprise Applications

Captaris e-document delivery solutions are scalable and tightly integrated with email, ERP, CRM, legacy, host and other enterprise applications to meet the rigors and requirements of critical-volume information delivery and receipt.

Certified and proven with Microsoft, SAP, Oracle, Siebel and a host of other applications, they easily receive data from existing applications, transform this data into business documents, and then exchange these documents electronically with customers and business partners. The result? A seamlessly integrated e-document delivery solution that provides the immediacy, efficiency and reliability needed to turn business information delivery into a strategic asset.

 

RightFax Universal Information Exchange

RightFax Universal Information Exchange (UIX) e-document delivery offerings automate the exchange of business information with customers and suppliers. To achieve this, the solutions integrate with a variety of applications—including email, desktop, CRM, ERP, document management, host, legacy and other business applications. RightFax UIX offerings provide complete e-document delivery and receipt solutions to reduce costs, speed communications and improve business process efficiency.

E-document Delivery Benefits with RightFax UIX:

RightFax UIX offerings provide high-volume, low-cost, real-time e-document delivery of user and application generated documents without changes to existing applications. With RightFax UIX vital business information such as purchase orders, invoices and statements can be electronically exchanged via fax, email or the Internet. RightFax is the pioneer and innovator in e-document delivery and production fax for automating business information delivery, giving organizations a host of advantages.

 

Business Integration - Features and Benefits

RightFax Business Integration is an entry-level Universal Information Exchange solution designed for organizations with lower volume e-document delivery requirements of application-generated documents.

RightFax Business Integration provides automated e-document delivery of vital business documents such as purchase orders, invoices and statements directly from ERP, host or legacy or other back-office applications. It integrates with both front- and back-office applications and allows organizations with lower volumes of application-generated documents to enjoy RightFax enterprise fax and e-document delivery advantages.

Automated Delivery

Notifications and Audit Trail

Flexible Data Recognition and Information Assembly Tools

Connectivity Options and Host System Support

 

Enterprise Integration - Features and Benefits

Advanced RightFax Universal Information Exchange solution for organizations that want to automate document delivery and receipt from multiple applications across the enterprise including SAP, Oracle, document management, forms processing, imaging/arching and host or legacy systems.

With RightFax Enterprise Integration companies can automate document delivery for high volumes of purchase orders, invoices, statements and other information directly from ERP, host, legacy and other back-office systems. In addition, RightFax Enterprise Integration works with desktop and email applications, providing a total enterprise approach to document delivery challenges.

Automated Document Delivery

Flexible Integrations with Enterprise Applications

Notifications and Audit Trail

Flexible Data Recognition and Information Assembly Tools

Connectivity Options and Host System Support

 

Teamplate Workflow - Business Process Solutions

Captaris Workflow, powered by Teamplate, provides easy, flexible, and integrated business process workflow for organizations using Microsoft software, enabling productivity, accountability, compliancy, and structure. Captaris Workflow tasklists can be delivered to Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or even a wireless device.

Organizations benefit from the enhanced task accountability provided by Captaris Workflow software. Tasks are automatically assigned and delivered to individual or group task lists. Email notifications are automatically distributed to inform users that they have work to be performed. The tasks remain in the task lists until they are completed – they cannot be lost, ignored, or deleted. Tasks can also be assigned with escalation rules that re-assign the task to a manager or overflow team if it is not completed in a timely manner. Business Activity Monitoring provides managers with insights into ongoing activities.

Process automation provides efficiency gains not only by adding accountability and control to human and system activities but also by also managing access to data. Often individuals in one department are not able to access key information from a different department or application. Captaris Workflow can often provide that data access. Workflow can be designed to accesses the information on behalf of the user and then presents it within a specific task. Access to the data is controlled and tracked within the process. The workflow controls access to the data while streamlining and accelerating activities.

 

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Streamlining business process creates two types of business value:

The business value created by Captaris Workflow solutions is measured against two financial yardsticks: Return on Investment (ROI) and Total Cost of Ownership (TCO).

Captaris Workflow delivers industry leading ROI and TCO value for two simple reasons:

ROI from Captaris Workflow Automation Solutions

Companies find that their ROI from workflow automation with Captaris Workflow solutions is measured in months, not years, and that their customer satisfaction has never been higher. Because when your business processes run smoothly, it means greater responsiveness, less time wasted and reduced wear and tear on the customer.

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Captaris Workflow enables companies to get more productivity out their current technology and application investments - resulting in a high, measurable ROI.

Wizard-driven development keeps deployment costs to a minimum, and when combined with Captaris Workflow's affordable licensing structure, Captaris Workflow solutions often capture ROI in months, instead of years, with the lowest total cost of ownership (TCO) of any workflow solution available.

Rapid Process Justification© (RPJ) methodology
For more complex workflow situations, Captaris Workflow has developed a unique Rapid Process Justification© (RPJ) methodology. This detailed analysis of each aspect of the solution, the project cycle and the business impact is your assurance of ROI for larger solutions.

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The speed and ease of use of Captaris Workflow creates long-term Business Value. As your business reacts to change, your automated business processes can also change - without the traditional expense and delay of custom application development.

And with the Microsoft .NET Framework for Web Services incorporated, you are assured that your workflow solutions will connect to legacy (or future) systems, creating ongoing ownership benefits.

Captaris Workflow has developed a unique Rapid Process Justification™ methodology that will accurately predict how much a business will gain from automating any specific process.

 

Teamplate Workflow - Scenario Samples

Ad hoc Workflow Routing

Employee Intake

Manage Medical Records

Press Release / External

Time Off Request

Commercial Lending

Expense Claim

Prepare Proposal

Purchase Order Processing

Travel Advance

 

 

RightFax Add-on Modules & Connectors

RightFax provides a host of add-on modules and connectors enabling organizations to tailor solutions that meet network faxing and e-document delivery needs across the enterprise.

RightFax Workflow Wizard

RightFax Microsoft Exchange Module

RightFax Lotus Notes Module

Alerting and Monitoring Module

Integration Module

InternetLink Module

PDF Module

SecureDocs Module

SNMP Alerting Module

RightFax Web Access

RightFax Connector for Hummingbird Enterprise DM

RightFax Connector for FileNet P8

RightFax Connector for SAP R/3

RightFax Document Management Connector

 

RightFax Workflow Wizard

RightFax can be extended to provide more control, connectivity, and collaboration capability than ever before. RightFax can now be extended with routing and approval process workflow.

The RightFax Workflow Wizard module can now empower a RightFax deployment by adding process accountability to inbound faxes and automatically associating the inbound faxes with routing and approval processes. Inbound faxes can now be directed to predefined workflows to ensure that fax documents are managed in a timely manner and not ignored, deleted, or lost. Tasks related to the inbound fax process can be mapped out in a workflow process and assigned to individuals or groups responsible for those tasks. Escalation rules can be associated with the assigned task to ensure that the work is completed in a timely manner.

Develop workflow without programming.

The RightFax Workflow Wizard a wizard driven, step-by-step linear development tool. It includes template workflows, template webforms, and a navigation wizard to guide users through the steps required to build and deploy fax routing or fax approval workflow without any coding or programming required. The wizard directs users to create business rules and webforms to interact with and direct the fax approval workflow.

The primary purpose of the RightFax Workflow Wizard is to enable organizational accountability related to the processing of each inbound fax that is received and passed into a predefined workflow.

Empower existing FAX capabilities by adding:

Connect, Control, and Collaborate with The RightFax Workflow wizard:

 

RightFax Microsoft Exchange Module

The Captaris RightFax Microsoft Exchange Module gives users one centralized place to send, receive and manage fax and emails—through their Outlook email inbox—with seamless integration.

The module installs at the server, so there is no need to install additional software on each desktop and no need for additional user training.

The Captaris RightFax Microsoft Exchange Module gives users one centralized place to send, receive and manage fax and emails—through their Outlook email inbox—with seamless integration.

The RightFax Microsoft Exchange Module is a module that links the Exchange mail server and Active Directory with RightFax desktop faxing and database synchronization features, creating a fully unified fax and email solution.

Integrates with: Microsoft Exchange Server 2000 and 2003. Requires a Windows clients running Microsoft Outlook 2000 or higher

RightFax requirements: RightFax server 9.0 with the optional RightFax Microsoft Exchange Module installed

RightFax Microsoft Exchange Module features include:

 

RightFax Lotus Notes Module

The Captaris RightFax Lotus Notes Module is an optional module that links Lotus Notes with RightFax desktop fax features, creating a fully unified fax and email solution that allows users to send, receive and manage faxes directly from their Notes client. Notes users need virtually no training to send and receive faxes, because they’ll use Notes in the same way they would send and receive emails.

Database synchronization between Lotus Notes/Domino and RightFax allows unified administration of both servers. RightFax technology is uniquely designed to complement and extend Notes/Domino functionality, without drawing resources away from those critical systems and applications. By off-loading the module to a Lotus Notes client installed on the RightFax server, the module runs independently of the Domino server and its processes. By creating efficient and independent gateway fax technology, RightFax moves ahead in the areas of server stability and independence.

Integrates with: IBM Lotus Notes R6.0.2 and R6.5

RightFax requirements: RightFax server 9.0 with the optional RightFax Lotus Notes Module installed

The Captaris RightFax Lotus Notes Module is an optional module that links Lotus Notes with RightFax desktop fax features, creating a fully unified fax and email solution that allows users to send, receive and manage faxes directly from their Notes client.

RightFax Lotus Notes Module features include:

 

RightFax Brochures & Datasheets

Welcome to your hub for information on the RightFax products. Here you can quickly locate resources to help you learn more about RightFax and how it helps companies reduce costs, improve efficiency and streamline business processes.

Brochures

Enterprise Fax and e-Document Delivery Solutions Fax is no longer considered a convenience, but rather integral to doing business. And Captaris RightFax is the worldwide choice. As fax technology evolves into total e-document delivery, RightFax remains at the forefront.

Automating Business Communications Captaris is leading the way in automating business communication processes. We connect people, work flow processes and information—to speed communications and reduce the cost of doing business.

Product and Market Overviews

Captaris RightFax Family of Products The Captaris RightFax family of products provides easy-to-use, easy-to-manage enterprise fax and e-document delivery solutions that integrate and automate the flow of a full range of fax, paper and electronic documents and data.

Datasheets

RightFax Busines Server Datasheet The Complete Stand-alone Enterprise Fax and e-Document Delivery Solution for the Mid-size Company, Department or Workgroup

Enterprise Fax Manager Datasheet Maintain Control and Easily Manage and Monitor all RightFax Servers on a Single Network

RightFax Enterprise Server Datasheet RightFax Enterprise Fax and e-Document Delivery Solutions Allow Organizations to Share Workload and Data Across Multiple Servers and Locations

Enterprise Suite Datasheet A Cost-effective Enterprise Fax and e-Document Delivery Bundle for Enhanced Business Information Delivery  

RightFax Lotus Notes Module Datasheet A Fully Integrated Fax and Email Solution Built to Extend Your IBM Lotus Notes and Domino Infrastructure

RightFax Microsoft Exchange Module Datasheet Links the Microsoft Exchange Mail Server with Desktop Faxing and Active Directory Database Synchronization Features, Creating a Fully Unified Fax and Email Solution

RightFax Secure Email Delivery Datasheet Secure Email Delivery of Critical Business Documents with SecureDocs Digital Encryption and Certified Delivery

RightFax Server Requirements Datasheet Requirements and Supported Operating Systems and Applications

RightFax Connector for Hummingbird Enterprise DM Datasheet Send, Receive and Manage Faxes Directly from Hummingbird Enterprise DM to Reduce the Time, Cost and Complexity of Distributing and Managing Your Business Information

RightFax Universal Information Exchange Datasheet Automated, Immediate and Low-cost Delivery of Business-critical Information via Fax or Email from Virtually Any Application

 

Captaris Case Studies - By Industry

Computer Hardware

Consulting

Education

Financial Services

Financial Services (Mortgage)

General Services

Government (state/local)

Health Care

High Tech Manufacturing

Legal

Manufacturing

Publishing

Real Estate

Software

Transportation

Utilities

Wholesale/Retail